Seamlessly transfer your data from your old phone to your new Samsung Galaxy! Samsung Smart Switch Mobile makes it easy.
Key Features:
- Effortless transfer of all your content from your old phone to your new Galaxy.
- Broad compatibility: Works with iOS, Android, and PC devices.
- Flexible transfer methods: Choose the option that suits you best.
- Free download and user-friendly interface.
Troubleshooting Google Play Store Downloads:
If you encounter download issues from the Google Play Store, try these steps:
- Restart your phone.
- Go to Settings > Apps > Google Play Store > Clear cache and data.
- Attempt the download again.
Transfer Capabilities:
Smart Switch™ empowers you to move contacts, music, photos, calendar entries, text messages, device settings, and more to your new Galaxy. It even helps you find your favorite apps or suggests similar ones on Google Play™.
Device Compatibility:
- Android™:
- Wireless transfer: Android 4.0 or higher.
- Wired transfer: Android 4.3 or higher (requires charger cable and USB connector).
- iOS™:
- Wired transfer: iOS 5.0 or higher (requires iOS device cable and USB connector).
- iCloud™ import: iOS 4.2.1 or higher and Apple ID.
- PC/Mac transfer via iTunes™: Requires Smart Switch PC/Mac software (available at http://www.samsung.com/smartswitch).
- Windows™ Mobile: Wireless transfer: Windows OS 10.
For detailed instructions and troubleshooting, visit http://www.samsung.com/smartswitch.
Transferable Data:
Contacts, calendar (device content only), messages, photos, music (DRM-free content only, iCloud not supported), videos (DRM-free content only), call logs, memos, alarms, Wi-Fi settings, wallpapers, documents, app data (Galaxy devices only), and home layouts (Galaxy devices only). App data and home layouts require a Galaxy device running M OS (Galaxy S6 or higher).
Supported Devices:
- Galaxy: Recent Galaxy mobile devices and tablets (from Galaxy S2). Note: Older OS versions on Galaxy S2 may cause incompatibility; a firmware update may be necessary.
- Other Android devices: A wide range of devices from manufacturers including HTC, LG, Sony, Huawei, Lenovo, Motorola, and many others.
Important Notes:
- Both devices need at least 500 MB of free internal storage for data transfer.
- Wired connections require the device to support "Transferring media files (MTP)" USB option.
- For non-Samsung devices experiencing wireless disconnections, try disabling "Wi-Fi initialize" and "Disconnect low Wi-Fi signal" in Advanced Wi-Fi settings. These options might not be available on all devices.
App Permissions:
Smart Switch requires the following permissions: Phone, Call logs, Contacts, Calendar, SMS, Storage, Microphone, Bluetooth, and Location. These permissions are necessary for the app's functionality. If your Android version is below 6.0, update your software to manage app permissions.