PlayStation 5 Home Screen Displaying Ads Was A “Tech Error”

Sony Addresses PS5 Home Screen Ad Controversy: A Technical Glitch

Following a recent PS5 update that introduced unsolicited promotional material to the console's home screen, Sony has responded to widespread user backlash. The company attributed the influx of ads and promotional artwork to a technical error.

Sony's Official Statement: A Resolved Technical Issue

In a recent X (formerly Twitter) post, Sony confirmed that a technical problem affecting the PS5's Official News feature has been rectified. They emphasized that no alterations were made to the core display of game news.

User Frustration and Negative Feedback

Prior to the resolution, PS5 users voiced significant displeasure over the update, citing the intrusive nature of the ads and promotional headlines that consumed a substantial portion of the home screen. Many felt the changes, which appeared to be phased in over several weeks, negatively impacted the console's aesthetic appeal.

Mixed Reactions and Ongoing Concerns

While Sony acknowledged and addressed the complaints, some users remain unconvinced, labeling the initial implementation as a poor decision. Criticism centers on the replacement of unique game art with promotional thumbnails from the news feed, disrupting the individual game's visual theme. The lack of an opt-out option also drew considerable criticism, with users questioning the value proposition of a $500 console burdened with unwanted advertising.