Empower yourself with the ability to authenticate the quality of products with just a few taps on your phone using the BIS CARE app. By simply entering the license number, HUID number, or registration number displayed on any item, you can instantly access essential details such as the manufacturer's name and address, validity of the license or registration, covered varieties, included brands, and the current status of the license or registration. Don’t tolerate substandard products, misuse of marks, or misleading quality claims—report any discrepancies you encounter through the 'Complaints' feature. Register your grievances with ease, provide necessary details and evidence, and receive a complaint number for future reference while our team works to resolve the issue.
Features of BIS CARE:
Authenticity Verification:
Quickly verify the authenticity of ISI marks, Hallmark, and CRS Registration marks on any product by entering the license number, HUID number, or registration number.
Complaints Registration:
Easily report sub-standard products, misuse of marks, or false claims through the app’s intuitive 'Complaints' feature.
User-Friendly Interface:
Enjoy a seamless user registration process or opt for quick login via OTP to conveniently file complaints.
Tips for Users:
Provide Evidence:
When submitting a complaint, include relevant evidence to support your claim and help speed up the resolution process.
Select Complaint Type:
Choose the appropriate complaint category from the available options to ensure it reaches the correct department for prompt action.
Stay Informed:
Keep your unique complaint number handy for future reference so you can easily track the progress of your case.
Conclusion:
With the BIS CARE app, consumers now have a powerful tool at their fingertips to verify product authenticity and report violations with confidence. The app’s intuitive interface and efficient complaints system make it simple for users to take action against counterfeit or low-quality goods. Download the app today and play your part in promoting higher quality standards across the market while safeguarding your own purchasing experience.