The CTMBuddy mobile application provides a comprehensive suite of tools for CTM customers. Key features include real-time monitoring of mobile data, service usage, and CTM Wi-Fi consumption. Users can conveniently manage their accounts by viewing and paying bills directly through the app. Furthermore, CTMBuddy offers seamless access to the CTM Bonus Points Scheme, enabling users to track points, view expiry dates, browse available gifts, and redeem rewards. The app also streamlines service applications for mobile, internet, and data roaming.
A convenient "TicketEasy" feature allows users to monitor the status of tickets at CTM shops. Additional functionalities include automated CTM Wi-Fi configuration, phone and equipment maintenance status checks, detailed information on international direct dialing (IDD), local numbers, and data roaming plans, along with CTM store locator capabilities.
For activated accounts, CTMBuddy unlocks enhanced features. Postpaid users gain access to usage tracking and QR code bill payments, while prepaid users can monitor remaining usage and expiry dates. Activated accounts also provide access to online applications, CTM membership details, rewards programs, and CTM Wi-Fi password reset options.
CTMBuddy offers significant advantages: effortless usage monitoring for mobile data, services, and Wi-Fi; streamlined bill viewing and payment; easy access and management of the CTM Bonus Points Scheme; convenient online service applications; "TicketEasy" for tracking CTM shop tickets; and readily available phone and equipment maintenance status information. Note that certain features, such as usage tracking, QR code payments, and online application access, require account activation within the CTMBuddy app.