WhatsApp Business is WhatsApp's official business app. It's separate from the standard WhatsApp, allowing you to use both on one device with two SIM cards – one for personal use, the other for business.
Customize Your Business Profile
To create your WhatsApp Business profile, use your business phone number (unlinked from any existing WhatsApp account). Add your company name and logo. When designing your logo, remember WhatsApp profile pictures are circular for optimal display. A poorly placed logo can negatively impact your brand.
Add All Your Business Information
Providing comprehensive business information improves customer communication. Include operating hours, website address, physical address (if applicable), and other relevant details. This preemptive information reduces repetitive answers. Like Google My Business, you can add product catalogs.
Automate Messages to Improve Service
WhatsApp Business's automation features are a key benefit. Create automated welcome messages and out-of-hours responses. Customize automation to suit your needs.
Enjoy All the Features of WhatsApp and More
WhatsApp Business shares WhatsApp's core functionality. Send photos, videos, audio, stickers, etc. Manage status updates, block numbers, create groups, and make video calls – all from your professional account.
Get the Best Messaging Client for Professionals
Download WhatsApp Business to efficiently manage your small or medium-sized business. Its user-friendly interface facilitates quick responses to customer inquiries. A browser version is also available for PC and Mac.
Requirements (Latest Version)
Android 5.0 or higher required
Frequently Asked Questions
- Is WhatsApp Business free? Yes, WhatsApp Business is free. It offers additional services to enhance business-customer communication.
- What's the difference between WhatsApp and WhatsApp Business? WhatsApp Business displays business information and catalogs to streamline customer interactions.
- What can't I do with WhatsApp Business? You can't combine personal and business WhatsApp accounts. WhatsApp recommends using a separate SIM card for your business account.
- How much does WhatsApp Business cost? WhatsApp Business is free.
- How do I set up WhatsApp Business? Go to Settings, select "WhatsApp Business Conditions," and tap "Accept." Then, fill in your company details and customize your profile.
- How do I use the WhatsApp Business API? The WhatsApp Business API is accessible after signing up for a plan through a chosen partner. Costs vary depending on the chosen plan, similar to other tools like CRMs or Live Chat.
- What is the file size of the WhatsApp Business APK? The WhatsApp Business APK is approximately 40 MB.