Sony has shed light on the recent PlayStation Network (PSN) outage that disrupted services for nearly a full day over the weekend. In a social media update, the company attributed the disruption to an "operational issue" but refrained from delving into specifics or outlining preventive measures for future occurrences.
To make amends, Sony has announced that PlayStation Plus subscribers will be granted an additional five days of subscription time, which will be automatically credited to their accounts.
During the outage, gamers faced numerous challenges. More than a third of users were unable to log in, and others reported frequent server crashes, which severely hampered their gaming experience.
The necessity of a PSN account, even for playing single-player games on PC, has been a point of contention among players. This recent outage has only amplified these concerns, highlighting the vulnerabilities of relying on online services for all gaming activities.
This incident is not an isolated event for Sony. In April 2011, a significant data breach caused over 20 days of connectivity issues. While the current situation is less severe, PS5 users are expressing dissatisfaction with Sony's lack of detailed communication and feedback regarding the outage.